Steps to Take If You Have Concerns
If you believe billing, scope of work, or documentation is unclear or improper:
- Request Records in Writing
- Itemized invoice
- Daily activity logs or time sheets
- Equipment logs
- Waste profiles and disposal documentation
- Site photographs (before, during, and after)
- Preserve Your Own Records
- Save all emails, texts, and agreements
- Take photographs of the site and remaining impacts
- Document names of contractors, tow operators, and agencies present
- Do Not Ignore the Issue Timely written requests and documentation are critical if concerns need to be reviewed by insurers or regulators.