IF YOU ALREADY SIGNED OR SERVICES WERE PERFORMED

Steps to Take If You Have Concerns

If you believe billing, scope of work, or documentation is unclear or improper:

  1. Request Records in Writing
    • Itemized invoice
    • Daily activity logs or time sheets
    • Equipment logs
    • Waste profiles and disposal documentation
    • Site photographs (before, during, and after)
  2. Preserve Your Own Records
    • Save all emails, texts, and agreements
    • Take photographs of the site and remaining impacts
    • Document names of contractors, tow operators, and agencies present
  3. Do Not Ignore the Issue Timely written requests and documentation are critical if concerns need to be reviewed by insurers or regulators.